Communication
Search by Agent
Returns a page of communication timeline entries for the caller (or the caller’s team when teamView=true, requiring ACCESS_ALL_TEAM_LEADS permission), filtered by type and optional time range. The response is a page wrapper with totalCount, offset, limit, and pageData.
POST
/
v1.0
/
agent
/
communication
Search by Agent
curl --request POST \
--url https://api.lofty.com/v1.0/agent/communication \
--header 'Authorization: <authorization>' \
--header 'Content-Type: <content-type>' \
--data '
{
"type": "CALL",
"startTime": 946710000000,
"endTime": 946710000000,
"offset": 0,
"limit": 50,
"teamView": false
}
'import requests
url = "https://api.lofty.com/v1.0/agent/communication"
payload = {
"type": "CALL",
"startTime": 946710000000,
"endTime": 946710000000,
"offset": 0,
"limit": 50,
"teamView": False
}
headers = {
"Authorization": "<authorization>",
"Content-Type": "<content-type>"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: '<authorization>', 'Content-Type': '<content-type>'},
body: JSON.stringify({
type: 'CALL',
startTime: 946710000000,
endTime: 946710000000,
offset: 0,
limit: 50,
teamView: false
})
};
fetch('https://api.lofty.com/v1.0/agent/communication', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.lofty.com/v1.0/agent/communication",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'type' => 'CALL',
'startTime' => 946710000000,
'endTime' => 946710000000,
'offset' => 0,
'limit' => 50,
'teamView' => false
]),
CURLOPT_HTTPHEADER => [
"Authorization: <authorization>",
"Content-Type: <content-type>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.lofty.com/v1.0/agent/communication"
payload := strings.NewReader("{\n \"type\": \"CALL\",\n \"startTime\": 946710000000,\n \"endTime\": 946710000000,\n \"offset\": 0,\n \"limit\": 50,\n \"teamView\": false\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "<authorization>")
req.Header.Add("Content-Type", "<content-type>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.lofty.com/v1.0/agent/communication")
.header("Authorization", "<authorization>")
.header("Content-Type", "<content-type>")
.body("{\n \"type\": \"CALL\",\n \"startTime\": 946710000000,\n \"endTime\": 946710000000,\n \"offset\": 0,\n \"limit\": 50,\n \"teamView\": false\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.lofty.com/v1.0/agent/communication")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = '<authorization>'
request["Content-Type"] = '<content-type>'
request.body = "{\n \"type\": \"CALL\",\n \"startTime\": 946710000000,\n \"endTime\": 946710000000,\n \"offset\": 0,\n \"limit\": 50,\n \"teamView\": false\n}"
response = http.request(request)
puts response.read_body{
"offset": 0,
"limit": 500,
"pageData": [
{}
],
"hasMore": true
}"<string>""<string>""<string>"Body
application/json
Communication search request payload.
CALL, EMAIL OR TEXT
Available options:
CALL, TEXT, EMAIL, ALL Example:
"CALL"
startTimestamp
Example:
946710000000
endTimestamp (The maximum time interval for a single query is 24 hours)
Example:
946710000000
offset default Value 0
Example:
0
limit default Value 10,max value 1000
Example:
50
search team lead's communication, default false
Example:
false
⌘I
Search by Agent
curl --request POST \
--url https://api.lofty.com/v1.0/agent/communication \
--header 'Authorization: <authorization>' \
--header 'Content-Type: <content-type>' \
--data '
{
"type": "CALL",
"startTime": 946710000000,
"endTime": 946710000000,
"offset": 0,
"limit": 50,
"teamView": false
}
'import requests
url = "https://api.lofty.com/v1.0/agent/communication"
payload = {
"type": "CALL",
"startTime": 946710000000,
"endTime": 946710000000,
"offset": 0,
"limit": 50,
"teamView": False
}
headers = {
"Authorization": "<authorization>",
"Content-Type": "<content-type>"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: '<authorization>', 'Content-Type': '<content-type>'},
body: JSON.stringify({
type: 'CALL',
startTime: 946710000000,
endTime: 946710000000,
offset: 0,
limit: 50,
teamView: false
})
};
fetch('https://api.lofty.com/v1.0/agent/communication', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.lofty.com/v1.0/agent/communication",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'type' => 'CALL',
'startTime' => 946710000000,
'endTime' => 946710000000,
'offset' => 0,
'limit' => 50,
'teamView' => false
]),
CURLOPT_HTTPHEADER => [
"Authorization: <authorization>",
"Content-Type: <content-type>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.lofty.com/v1.0/agent/communication"
payload := strings.NewReader("{\n \"type\": \"CALL\",\n \"startTime\": 946710000000,\n \"endTime\": 946710000000,\n \"offset\": 0,\n \"limit\": 50,\n \"teamView\": false\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "<authorization>")
req.Header.Add("Content-Type", "<content-type>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.lofty.com/v1.0/agent/communication")
.header("Authorization", "<authorization>")
.header("Content-Type", "<content-type>")
.body("{\n \"type\": \"CALL\",\n \"startTime\": 946710000000,\n \"endTime\": 946710000000,\n \"offset\": 0,\n \"limit\": 50,\n \"teamView\": false\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.lofty.com/v1.0/agent/communication")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = '<authorization>'
request["Content-Type"] = '<content-type>'
request.body = "{\n \"type\": \"CALL\",\n \"startTime\": 946710000000,\n \"endTime\": 946710000000,\n \"offset\": 0,\n \"limit\": 50,\n \"teamView\": false\n}"
response = http.request(request)
puts response.read_body{
"offset": 0,
"limit": 500,
"pageData": [
{}
],
"hasMore": true
}"<string>""<string>""<string>"