Communication

Search by Agent (cursor paged)

Returns communication timeline entries for the caller (or the caller’s team when teamView=true, requiring ACCESS_ALL_TEAM_LEADS permission) within a time range.

The time window (endTime - startTime) may span up to 90 days in a single query.
type accepts CALL, TEXT, EMAIL, or ALL to fetch all three together in one request.
limit controls the page size and must be between 1 and 1000 (default 100).
Cursor pagination: the response returns a nextCursor token; pass it back as the ‘cursor’ parameter to fetch the next page. Keep paging while nextCursor is non-null and stop when it is null. Because a full page cannot tell whether more entries exist, the last page may come back with an empty data array and nextCursor=null - treat that as end-of-data, not an error. This is the recommended way to sync large or historical ranges.

GET

v2.0

communication

agent

Search communications by Agent (cursor paged)

curl --request GET \
  --url https://api.lofty.com/v2.0/communication/agent \
  --header 'Authorization: <authorization>'

import requests

url = "https://api.lofty.com/v2.0/communication/agent"

headers = {"Authorization": "<authorization>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {Authorization: '<authorization>'}};

fetch('https://api.lofty.com/v2.0/communication/agent', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.lofty.com/v2.0/communication/agent",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: <authorization>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.lofty.com/v2.0/communication/agent"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "<authorization>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.lofty.com/v2.0/communication/agent")
  .header("Authorization", "<authorization>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.lofty.com/v2.0/communication/agent")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = '<authorization>'

response = http.request(request)
puts response.read_body

{
  "data": [
    {
      "id": 123,
      "leadId": 123,
      "agentId": 123,
      "direction": "Outbound",
      "callOutcome": "Talked",
      "callDuration": "<string>",
      "status": "Delivered",
      "communicationTime": "<string>",
      "communicationType": "AUTO",
      "eventType": "Call",
      "fromPond": true
    }
  ],
  "nextCursor": "<string>",
  "hasMore": true,
  "limit": 100,
  "totalCount": 1234
}

"<string>"

"<string>"

"<string>"

Headers

Authorization

string

required

Bearer [access_token]

Query Parameters

type

enum<string>

Communication type to query: CALL, TEXT, EMAIL or ALL.

Available options:

CALL,

TEXT,

EMAIL,

ALL

startTime

integer<int64>

required

Start timestamp (epoch milliseconds), inclusive.

endTime

integer<int64>

required

End timestamp (epoch milliseconds), inclusive. The interval (endTime - startTime) cannot exceed 90 days.

limit

integer<int32>

default:100

Number of entries per page.

Required range: 1 <= x <= 1000

cursor

string

Opaque pagination token returned as nextCursor by the previous page. Omit for the first page.

teamView

boolean

default:false

Search the team leads' communications. Requires ACCESS_ALL_TEAM_LEADS permission. Default false.

Response

Cursor-paged communication entries.

data

object[]

Communication entries for this page.

Show child attributes

nextCursor

string

Opaque cursor for the next page. Pass it back as the 'cursor' parameter. Null when there are no more pages. A non-null value does not guarantee further entries: the next request may return an empty data array with nextCursor=null, which marks the end.

hasMore

boolean

Whether more pages are available.

Example:

true

limit

integer<int32>

Page size used for this query.

Example:

100

totalCount

integer<int64>

Total number of matching entries for the whole query.

Example:

1234

Search by Agent

Calls Overview

Search communications by Agent (cursor paged)

curl --request GET \
  --url https://api.lofty.com/v2.0/communication/agent \
  --header 'Authorization: <authorization>'

import requests

url = "https://api.lofty.com/v2.0/communication/agent"

headers = {"Authorization": "<authorization>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {Authorization: '<authorization>'}};

fetch('https://api.lofty.com/v2.0/communication/agent', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.lofty.com/v2.0/communication/agent",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: <authorization>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.lofty.com/v2.0/communication/agent"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "<authorization>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.lofty.com/v2.0/communication/agent")
  .header("Authorization", "<authorization>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.lofty.com/v2.0/communication/agent")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = '<authorization>'

response = http.request(request)
puts response.read_body

{
  "data": [
    {
      "id": 123,
      "leadId": 123,
      "agentId": 123,
      "direction": "Outbound",
      "callOutcome": "Talked",
      "callDuration": "<string>",
      "status": "Delivered",
      "communicationTime": "<string>",
      "communicationType": "AUTO",
      "eventType": "Call",
      "fromPond": true
    }
  ],
  "nextCursor": "<string>",
  "hasMore": true,
  "limit": 100,
  "totalCount": 1234
}

"<string>"

"<string>"

"<string>"

Leads

Task & Calendar

Transactions

Listings

Communication

Team

AI Copilot

Webhooks

Integrations

Search by Agent (cursor paged)

Headers

Query Parameters

Response