Manual Logs

Add a manual log entry

Creates a manual log entry (logCall, logEmail or logText) for the target lead.

Notes:

Persistence is asynchronous. The response returns the new entry’s ID once the write is enqueued; the entry becomes readable after a short delay.
Caller must have access to the lead (owner, shared agent, or assigned lender), and the lead must not be trashed. Otherwise 404 LEAD_NOT_EXIST.
leadId, logType and content are required for all channels.
content is silently truncated to 5000 characters.
outboundOrInbound must be exactly ‘outbound’ or ‘inbound’ when supplied; omitted values default to ‘outbound’.
For logCall: leadPhoneNumber is required (max 20 characters). callingOutcome is optional (max 20 characters); values outside the known set are silently normalized to ‘Talked’ during persistence.
For logEmail: emailSubject / toEmail / fromEmail are optional and accepted as-is.

POST

v1.0

logType

Add a manual log entry

curl --request POST \
  --url https://api.lofty.com/v1.0/logType \
  --header 'Authorization: <authorization>' \
  --header 'Content-Type: <content-type>' \
  --data '
{
  "leadId": 563172647619608,
  "logType": "logCall",
  "content": "Discussed Austin inventory, will send pre-approval doc tomorrow.",
  "leadPhoneNumber": "5865865860",
  "callingOutcome": "VoiceMessage",
  "outboundOrInbound": "outbound",
  "isPin": false,
  "emailSubject": "Follow-up on Austin listings",
  "toEmail": "sarah.johnson@example.com",
  "fromEmail": "agent@lofty.com"
}
'

import requests

url = "https://api.lofty.com/v1.0/logType"

payload = {
    "leadId": 563172647619608,
    "logType": "logCall",
    "content": "Discussed Austin inventory, will send pre-approval doc tomorrow.",
    "leadPhoneNumber": "5865865860",
    "callingOutcome": "VoiceMessage",
    "outboundOrInbound": "outbound",
    "isPin": False,
    "emailSubject": "Follow-up on Austin listings",
    "toEmail": "sarah.johnson@example.com",
    "fromEmail": "agent@lofty.com"
}
headers = {
    "Authorization": "<authorization>",
    "Content-Type": "<content-type>"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: '<authorization>', 'Content-Type': '<content-type>'},
  body: JSON.stringify({
    leadId: 563172647619608,
    logType: 'logCall',
    content: 'Discussed Austin inventory, will send pre-approval doc tomorrow.',
    leadPhoneNumber: '5865865860',
    callingOutcome: 'VoiceMessage',
    outboundOrInbound: 'outbound',
    isPin: false,
    emailSubject: 'Follow-up on Austin listings',
    toEmail: 'sarah.johnson@example.com',
    fromEmail: 'agent@lofty.com'
  })
};

fetch('https://api.lofty.com/v1.0/logType', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.lofty.com/v1.0/logType",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'leadId' => 563172647619608,
    'logType' => 'logCall',
    'content' => 'Discussed Austin inventory, will send pre-approval doc tomorrow.',
    'leadPhoneNumber' => '5865865860',
    'callingOutcome' => 'VoiceMessage',
    'outboundOrInbound' => 'outbound',
    'isPin' => false,
    'emailSubject' => 'Follow-up on Austin listings',
    'toEmail' => 'sarah.johnson@example.com',
    'fromEmail' => 'agent@lofty.com'
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: <authorization>",
    "Content-Type: <content-type>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.lofty.com/v1.0/logType"

	payload := strings.NewReader("{\n  \"leadId\": 563172647619608,\n  \"logType\": \"logCall\",\n  \"content\": \"Discussed Austin inventory, will send pre-approval doc tomorrow.\",\n  \"leadPhoneNumber\": \"5865865860\",\n  \"callingOutcome\": \"VoiceMessage\",\n  \"outboundOrInbound\": \"outbound\",\n  \"isPin\": false,\n  \"emailSubject\": \"Follow-up on Austin listings\",\n  \"toEmail\": \"sarah.johnson@example.com\",\n  \"fromEmail\": \"agent@lofty.com\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "<authorization>")
	req.Header.Add("Content-Type", "<content-type>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.lofty.com/v1.0/logType")
  .header("Authorization", "<authorization>")
  .header("Content-Type", "<content-type>")
  .body("{\n  \"leadId\": 563172647619608,\n  \"logType\": \"logCall\",\n  \"content\": \"Discussed Austin inventory, will send pre-approval doc tomorrow.\",\n  \"leadPhoneNumber\": \"5865865860\",\n  \"callingOutcome\": \"VoiceMessage\",\n  \"outboundOrInbound\": \"outbound\",\n  \"isPin\": false,\n  \"emailSubject\": \"Follow-up on Austin listings\",\n  \"toEmail\": \"sarah.johnson@example.com\",\n  \"fromEmail\": \"agent@lofty.com\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.lofty.com/v1.0/logType")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = '<authorization>'
request["Content-Type"] = '<content-type>'
request.body = "{\n  \"leadId\": 563172647619608,\n  \"logType\": \"logCall\",\n  \"content\": \"Discussed Austin inventory, will send pre-approval doc tomorrow.\",\n  \"leadPhoneNumber\": \"5865865860\",\n  \"callingOutcome\": \"VoiceMessage\",\n  \"outboundOrInbound\": \"outbound\",\n  \"isPin\": false,\n  \"emailSubject\": \"Follow-up on Austin listings\",\n  \"toEmail\": \"sarah.johnson@example.com\",\n  \"fromEmail\": \"agent@lofty.com\"\n}"

response = http.request(request)
puts response.read_body

{
  "logType": {
    "id": 563172647619608,
    "leadId": 100001,
    "leadPhoneNumber": "5865865860",
    "callingOutcome": "VoiceMessage",
    "content": "Discussed Austin inventory, will send pre-approval doc tomorrow.",
    "createTime": "2026-04-22 10:15:30",
    "outboundOrInbound": "outbound",
    "isPin": false,
    "agentId": 100234,
    "emailSubject": "Follow-up on Austin listings",
    "toEmail": "sarah.johnson@example.com",
    "fromEmail": "agent@lofty.com"
  }
}

"<string>"

"<string>"

"<string>"

"<string>"

Headers

Authorization

string

required

Bearer [access_token]

Content-Type

string

required

application/json

Body

application/json

Manual log entry payload.

leadId

integer<int64>

required

ID of the lead to attach this log to. Must be accessible to the caller.

Example:

563172647619608

logType

enum<string>

required

Channel of the manual log entry.

Available options:

logCall,

logEmail,

logText

Example:

"logCall"

content

string

required

Free-text body of the log entry: call notes, email body, or SMS content. Silently truncated to 5000 characters.

Maximum string length: 5000

Example:

"Discussed Austin inventory, will send pre-approval doc tomorrow."

leadPhoneNumber

string

Phone number that was called. Required when logType = logCall. Max 20 characters.

Maximum string length: 20

Example:

"5865865860"

callingOutcome

enum<string>

Outcome of the call. Only meaningful when logType = logCall. Max 20 characters.

Available options:

Talked,

VoiceMessage,

NoAnswer,

BadNumber,

DNCNumber,

DNCContact

Maximum string length: 20

Example:

"VoiceMessage"

outboundOrInbound

enum<string>

default:outbound

Direction of the communication from the agent's point of view. 'outbound' = agent -> lead; 'inbound' = lead -> agent. Defaults to 'outbound' when omitted.

Available options:

outbound,

inbound

Example:

"outbound"

isPin

boolean

default:false

Whether to pin this entry to the top of the lead's timeline.

Example:

false

emailSubject

string

Email subject. Only meaningful when logType = logEmail; ignored otherwise.

Example:

"Follow-up on Austin listings"

toEmail

string

Recipient email address. Only meaningful when logType = logEmail; ignored otherwise.

Example:

"sarah.johnson@example.com"

fromEmail

string

Sender email address. Only meaningful when logType = logEmail; ignored otherwise.

Example:

"agent@lofty.com"

Response

Entry accepted for persistence. The response contains the newly assigned ID.

Wrapped response for GET /v1.0/logType/{id} and POST /v1.0/logType. The manual log entry is returned under the 'logType' key.

logType

object

Manual log entry.

Show child attributes

List manual logs of a lead

Get a manual log entry by ID

Add a manual log entry

curl --request POST \
  --url https://api.lofty.com/v1.0/logType \
  --header 'Authorization: <authorization>' \
  --header 'Content-Type: <content-type>' \
  --data '
{
  "leadId": 563172647619608,
  "logType": "logCall",
  "content": "Discussed Austin inventory, will send pre-approval doc tomorrow.",
  "leadPhoneNumber": "5865865860",
  "callingOutcome": "VoiceMessage",
  "outboundOrInbound": "outbound",
  "isPin": false,
  "emailSubject": "Follow-up on Austin listings",
  "toEmail": "sarah.johnson@example.com",
  "fromEmail": "agent@lofty.com"
}
'

import requests

url = "https://api.lofty.com/v1.0/logType"

payload = {
    "leadId": 563172647619608,
    "logType": "logCall",
    "content": "Discussed Austin inventory, will send pre-approval doc tomorrow.",
    "leadPhoneNumber": "5865865860",
    "callingOutcome": "VoiceMessage",
    "outboundOrInbound": "outbound",
    "isPin": False,
    "emailSubject": "Follow-up on Austin listings",
    "toEmail": "sarah.johnson@example.com",
    "fromEmail": "agent@lofty.com"
}
headers = {
    "Authorization": "<authorization>",
    "Content-Type": "<content-type>"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: '<authorization>', 'Content-Type': '<content-type>'},
  body: JSON.stringify({
    leadId: 563172647619608,
    logType: 'logCall',
    content: 'Discussed Austin inventory, will send pre-approval doc tomorrow.',
    leadPhoneNumber: '5865865860',
    callingOutcome: 'VoiceMessage',
    outboundOrInbound: 'outbound',
    isPin: false,
    emailSubject: 'Follow-up on Austin listings',
    toEmail: 'sarah.johnson@example.com',
    fromEmail: 'agent@lofty.com'
  })
};

fetch('https://api.lofty.com/v1.0/logType', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.lofty.com/v1.0/logType",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'leadId' => 563172647619608,
    'logType' => 'logCall',
    'content' => 'Discussed Austin inventory, will send pre-approval doc tomorrow.',
    'leadPhoneNumber' => '5865865860',
    'callingOutcome' => 'VoiceMessage',
    'outboundOrInbound' => 'outbound',
    'isPin' => false,
    'emailSubject' => 'Follow-up on Austin listings',
    'toEmail' => 'sarah.johnson@example.com',
    'fromEmail' => 'agent@lofty.com'
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: <authorization>",
    "Content-Type: <content-type>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.lofty.com/v1.0/logType"

	payload := strings.NewReader("{\n  \"leadId\": 563172647619608,\n  \"logType\": \"logCall\",\n  \"content\": \"Discussed Austin inventory, will send pre-approval doc tomorrow.\",\n  \"leadPhoneNumber\": \"5865865860\",\n  \"callingOutcome\": \"VoiceMessage\",\n  \"outboundOrInbound\": \"outbound\",\n  \"isPin\": false,\n  \"emailSubject\": \"Follow-up on Austin listings\",\n  \"toEmail\": \"sarah.johnson@example.com\",\n  \"fromEmail\": \"agent@lofty.com\"\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "<authorization>")
	req.Header.Add("Content-Type", "<content-type>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.lofty.com/v1.0/logType")
  .header("Authorization", "<authorization>")
  .header("Content-Type", "<content-type>")
  .body("{\n  \"leadId\": 563172647619608,\n  \"logType\": \"logCall\",\n  \"content\": \"Discussed Austin inventory, will send pre-approval doc tomorrow.\",\n  \"leadPhoneNumber\": \"5865865860\",\n  \"callingOutcome\": \"VoiceMessage\",\n  \"outboundOrInbound\": \"outbound\",\n  \"isPin\": false,\n  \"emailSubject\": \"Follow-up on Austin listings\",\n  \"toEmail\": \"sarah.johnson@example.com\",\n  \"fromEmail\": \"agent@lofty.com\"\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.lofty.com/v1.0/logType")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = '<authorization>'
request["Content-Type"] = '<content-type>'
request.body = "{\n  \"leadId\": 563172647619608,\n  \"logType\": \"logCall\",\n  \"content\": \"Discussed Austin inventory, will send pre-approval doc tomorrow.\",\n  \"leadPhoneNumber\": \"5865865860\",\n  \"callingOutcome\": \"VoiceMessage\",\n  \"outboundOrInbound\": \"outbound\",\n  \"isPin\": false,\n  \"emailSubject\": \"Follow-up on Austin listings\",\n  \"toEmail\": \"sarah.johnson@example.com\",\n  \"fromEmail\": \"agent@lofty.com\"\n}"

response = http.request(request)
puts response.read_body

{
  "logType": {
    "id": 563172647619608,
    "leadId": 100001,
    "leadPhoneNumber": "5865865860",
    "callingOutcome": "VoiceMessage",
    "content": "Discussed Austin inventory, will send pre-approval doc tomorrow.",
    "createTime": "2026-04-22 10:15:30",
    "outboundOrInbound": "outbound",
    "isPin": false,
    "agentId": 100234,
    "emailSubject": "Follow-up on Austin listings",
    "toEmail": "sarah.johnson@example.com",
    "fromEmail": "agent@lofty.com"
  }
}

"<string>"

"<string>"

"<string>"

"<string>"

Leads

Task & Calendar

Transactions

Listings

Communication

Team

AI Copilot

Webhooks

Integrations

Add a manual log entry

Headers

Body

Response