Email & SMS

Get Email

Returns the email identified by the given communication ID. The communication must be an email record, and the caller must have manage permission on the owning lead; otherwise 400 PERMISSION_DENIED is returned (no existence leak).

Webhook follow-up: when an Email webhook is delivered, pass each createdEmail[].timelineId from the payload as the communicationId path parameter to fetch the full record. The legacy createdEmail[].emailId field is kept for backward compatibility but is not interchangeable across communicationType — prefer timelineId.

GET

v2.0

communication

{communicationId}

Get an email by ID

curl --request GET \
  --url https://api.lofty.com/v2.0/communication/email/{communicationId} \
  --header 'Authorization: <authorization>'

import requests

url = "https://api.lofty.com/v2.0/communication/email/{communicationId}"

headers = {"Authorization": "<authorization>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {Authorization: '<authorization>'}};

fetch('https://api.lofty.com/v2.0/communication/email/{communicationId}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.lofty.com/v2.0/communication/email/{communicationId}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: <authorization>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.lofty.com/v2.0/communication/email/{communicationId}"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "<authorization>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.lofty.com/v2.0/communication/email/{communicationId}")
  .header("Authorization", "<authorization>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.lofty.com/v2.0/communication/email/{communicationId}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = '<authorization>'

response = http.request(request)
puts response.read_body

{
  "id": 123,
  "leadId": 123,
  "direction": "Outbound",
  "agentId": 123,
  "eventType": "Sent",
  "emailEventTime": "<string>",
  "emailType": "Auto",
  "emailSubject": "<string>",
  "fromPond": true
}

"<string>"

"<string>"

"<string>"

Headers

Authorization

string

required

Bearer [access_token]

Path Parameters

communicationId

integer<int64>

required

Communication ID of the email.

Required range: x >= 1

Response

Email retrieved successfully.

integer<int64>

The ID of the email

leadId

integer<int64>

The lead(Id) associated with the email

direction

string

Outbound or Inbound email

Example:

"Outbound"

agentId

integer<int64>

The related Agent ID

eventType

string

Sent, Opened or Bounced event

Example:

"Sent"

emailEventTime

string

The event time of the email

emailType

string

Manual or Auto email

Example:

"Auto"

emailSubject

string

The subject of the email

fromPond

boolean

Is the email sent from the lead pond

Send Email

SMS History

Get an email by ID

curl --request GET \
  --url https://api.lofty.com/v2.0/communication/email/{communicationId} \
  --header 'Authorization: <authorization>'

import requests

url = "https://api.lofty.com/v2.0/communication/email/{communicationId}"

headers = {"Authorization": "<authorization>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {Authorization: '<authorization>'}};

fetch('https://api.lofty.com/v2.0/communication/email/{communicationId}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.lofty.com/v2.0/communication/email/{communicationId}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: <authorization>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.lofty.com/v2.0/communication/email/{communicationId}"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "<authorization>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://api.lofty.com/v2.0/communication/email/{communicationId}")
  .header("Authorization", "<authorization>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.lofty.com/v2.0/communication/email/{communicationId}")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = '<authorization>'

response = http.request(request)
puts response.read_body

{
  "id": 123,
  "leadId": 123,
  "direction": "Outbound",
  "agentId": 123,
  "eventType": "Sent",
  "emailEventTime": "<string>",
  "emailType": "Auto",
  "emailSubject": "<string>",
  "fromPond": true
}

"<string>"

"<string>"

"<string>"