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READ · 18 operations · never changes data
Everything that has happened on a lead — calls, texts, emails, notes, manual logs and the unified activity timeline. Fetch one entry by id, or a call’s recording URL. Set scope: "agent" to search across every lead an agent owns.
Channel is a filter, not a separate tool — one call can span every channel or narrow to one. Writing to these channels lives in manage_leads (notes, manual logs) or send_message (SMS, email).