lead-routing

Usage: lofty-cli lead-routing [options] [command]

Manage lead-routing

Options:
  -h, --help                       display help for command

Commands:
  update-rule [options] <type>     Update routing rule
  get-default [options] <type>     Get default rule
  update-default [options] <type>  Update default routing rule
  rules [options] <type>           Get Routing List
  roles [options]                  Get Assign Role List
  members [options] <type>         Get Assign Member List
  help [command]                   display help for command

Usage: lofty-cli lead-routing update-rule [options] <type>

Update routing rule

Options:
  --id <id>                                  [REQUIRED] Rule id (number)
  --active-hours-active-days <value>         Active day list, between 1 and 7 (array, e.g. 1,2)
  --active-hours-hours-start <n>             Active hours start, between 0 and 23 (number)
  --active-hours-hours-end <n>               Active hours end, between 0 and 23 (number)
  --routing-strategy-strategy-type <type>    Strategy type (number)
  --routing-strategy-group-id <id>           Only lead pond are affected (number)
  --routing-strategy-group-name <name>       Edit method don't need this params (string)
  --routing-strategy-touch-minutes <n>       Only next up and blast alert are affected (number)
  --routing-strategy-member-weights <value>  Except for the lead pond type (JSON string)
  --fields <cols>                            Comma-separated columns to display
  --json                                     Output as JSON
  --format <fmt>                             Output format: text, json, csv, yaml
  -h, --help                                 display help for command

Usage: lofty-cli lead-routing get-default [options] <type>

Get default rule

Options:
  --role-id <id>   Role id, This parameter is required when type == 4 (number)
  --fields <cols>  Comma-separated columns to display
  --json           Output as JSON
  --format <fmt>   Output format: text, json, csv, yaml
  -h, --help       display help for command

Usage: lofty-cli lead-routing update-default [options] <type>

Update default routing rule

Options:
  --role-id <id>            Role id, This parameter is required when type == 4
                            (number)
  --strategy-type <type>    Strategy type (number)
  --touch-minutes <n>       Only next up and blast alert are affected (number)
  --assignee-agent-id <id>  Only default assignee are affected (number)
  --assignee-group-id <id>  Only default assignee and routing type is AGENT_LEAD
                            are affected (number)
  --fields <cols>           Comma-separated columns to display
  --json                    Output as JSON
  --format <fmt>            Output format: text, json, csv, yaml
  -h, --help                display help for command

Usage: lofty-cli lead-routing rules [options] <type>

Get Routing List

Options:
  --role-id <id>   Role id, This parameter is required when type == 4 (number)
  --fields <cols>  Comma-separated columns to display
  --json           Output as JSON
  --format <fmt>   Output format: text, json, csv, yaml
  -h, --help       display help for command

Usage: lofty-cli lead-routing roles [options]

Get Assign Role List

Options:
  --fields <cols>  Comma-separated columns to display
  --json           Output as JSON
  --format <fmt>   Output format: text, json, csv, yaml
  -h, --help       display help for command

Usage: lofty-cli lead-routing members [options] <type>

Get Assign Member List

Options:
  --role-id <id>   roleId (number)
  --fields <cols>  Comma-separated columns to display
  --json           Output as JSON
  --format <fmt>   Output format: text, json, csv, yaml
  -h, --help       display help for command